LOCAL BUSINESS
PROFESSIONAL SERVICE
FAMILY RUN BUSINESS
TERMS & CONDITIONS OF SERVICE
1. DEFINITIONS
"Goods" means any goods and/or services provided by the Company as ordered by the Client.
"Company" means Enviro NI Pest Control Solutions Ltd.
"Client" means the individual person, firm, or company placing an order with the Company.
2. APPLICATION
These terms and conditions apply to any provision of services or materials by the Company to the Client.
3. FORMATION OF CONTRACT
All Goods and Services sold by the Company are sold subject to the Company's standard terms and conditions (as detailed below), which form part of the Client's contract with the Company. Terms and conditions on the Client's order form or other similar document shall not be binding on the Company.
4. QUOTATIONS
The prices, quantities, and delivery time stated in any quotation are not binding on the Company. They are commercial estimates only, which the Company will make reasonable efforts to achieve.
5. RIGHT TO SUB CONTRACT
Subject to informing or obtaining such consent of the Client as may be required, the Company shall be entitled to sub-contract all or any part of the work.
6. TIMETABLE
The Company will use its best endeavours to supply the services or materials to the Client within the quoted time (normally seven days from order or otherwise as agreed) but time will not be of the essence of the contract.
7. COPYRIGHT
The Client acknowledges that the rights to the Goods are owned by the Company and that the Goods are protected by United Kingdom copyright laws, international treaty provisions, and all other applicable national laws.
8. RISK OF LOSS
The risk of loss or damage to the Goods shall pass to the Client upon delivery of the Goods.
9. PAYMENTS
9.1a All invoices of the Company shall be paid by the (Business) Client within thirty (30) days of the end of the month of the date of invoice unless otherwise agreed in writing by the Company. In the event of late payment, the Company may charge interest on the amount outstanding before and after judgement at the rate of eight (8) per cent above the Base Rate of Barclay's Bank plc in force from time to time from the due date until the date of payment. Alternatively, for invoices unpaid 30 days after the due date, the Company may impose a surcharge equal to 15% of the outstanding amount on each month anniversary that the payment is late.
9.1b All invoices of the Company shall be paid by the (Domestic) Client immediately after service has been carried out unless otherwise agreed in writing by the Company. In the event of late payment, the Company may charge interest on the amount outstanding before and after judgement at the rate of eight (8) per cent above the Base Rate of Barclay's Bank plc in force from time to time from the due date until the date of payment. Alternatively, for invoices unpaid 30 days after the due date, the Company may impose a surcharge equal to 15% of the outstanding amount on each month anniversary that the payment is late.
9.2 If any amount of the invoice is disputed by the Client, the Client shall inform the Company of the grounds for such dispute within seven days of the date of invoice and/or services and shall pay to the Company the value of the invoice less the disputed amount in accordance with these payment terms.
9.3 Where the Company requires payment of a deposit, the Client acknowledges that the deposit is not returnable.
9.4 All fees are exclusive of value-added taxes, which will be added to invoices where appropriate.
9.5 The Company reserves the right to increase a quoted fee in the event that the Client requests a variation to the work agreed upon.
10. CANCELLATION
In view of the nature of the service, any service or order - once carried out by the Company - is not cancellable. Cancellation of a recurring contract/order by the Client will only be accepted in writing after a period of one year of service and on condition that any costs, charges, and expenses already incurred, including any charges that will be levied by the Company for expenses, work, or cancellation conditions will be reimbursed to the Company forthwith.
11. DELIVERY
11.1 Delivery by the Company will be deemed to have taken place when the materials are handed to the custody of the Client at his premises or to a deputed messenger or courier when posted. The Company will be entitled to charge the Client for any expenses of delivery or postage charges.
11.2 If an order is, at the Client's request, sent electronically, the time recorded on the sending equipment shall be deemed the time of delivery, system delays notwithstanding. (nb - electronic dispatch can be provided only on request and at the Client's risk. The Company reserves the right to substitute conventional delivery methods without notice or penalty should electronic despatch prove inconvenient.)
12. NOTICE
All written notices to be served on or given to the Client shall be sent or delivered to the Client's principal place of business or residence and shall be treated as having been given upon receipt.
13. LOSS OR DAMAGE TO SUPPLIES
The Company will take all reasonable steps to ensure the protection from loss, damage, or destruction of the services or materials it supplies to the Client (or which may be received from the Client).
14. USAGE OF THE SERVICES OR MATERIALS
14.1 Unless agreed and indicated in writing by the Company, the Client (and their clients) shall be entitled to use the services and materials provided (i.e. the samples) only for the purpose of conducting market research to be carried out in conformity with the recognised ESOMAR/MRS Code of Conduct of the market research industry. The Client shall not otherwise be entitled to store, pass on (whether to his/her client or other person) or use these services and materials.
14.2 The Client shall bear responsibility for ensuring that all usage of information contained within any samples is in accordance with and does not contravene any Data Protection or other laws, regulations, or other trade customs and practices. The Company bears no liability for any omissions or faults in these respects.
15. CONFIDENTIALITY
Both parties shall maintain strict confidence and shall not disclose to any third party any information or material relating to the other or the other's business which comes into that party's possession and shall not use such information and material. This provision shall not, however, apply to information or material which is or becomes public knowledge other than by breach by a party of this clause.
16. EMPLOYMENT OF PERSONNEL
Subject to the prior written consent of the Company, the Client shall not induce to employ, whether as an employee, agent, partner, or consultant, any employee of the Company directly associated with the delivery of the Goods.
17. WARRANTY
17.1 The Company warrants that it has the right to provide the Goods, but otherwise, the Goods are provided on an "as-is" basis without warranty of any kind, express or implied, oral or written, including, without limitation, the implied conditions of merchantable quality, fitness for purpose, and description, all of which are specifically and unreservedly excluded. In particular, but without limitation, no warranty is given that the Goods are suitable for the purposes intended by the Client.
17.2 The Company warrants that the Goods will be supplied using reasonable care and skill. The Company does not warrant that the Goods supplied are error-free, accurate, or complete.
17.3 Both parties warrant that they are registered under the Data Protection Act in respect of the collection, processing, and use of the Goods. Each party will comply with the Act including but not limited to its obligations in respect of any personal data which it may supply to or receive from the other party.
18. LIMITATION OF LIABILITY
18.1 The Company shall not be liable for any claim arising out of the performance, non-performance, delay in delivery of or defect in the Goods nor for any special, indirect, economic, or consequential loss or damage howsoever arising or howsoever caused (including loss of profit or loss of revenue) whether from negligence or otherwise in connection with the supply, functioning or use of the Goods. Any liability of the Company shall, in any event, be limited to the licence fees paid by the Client in the year in which the event of default arises.
18.2 Nothing herein shall limit either party's liability for death or personal injury arising from the proven negligence by itself or its employees or agents.
18.3 The Client shall fully indemnify the Company against any liability to third parties arising out of the Client's use of the Goods.
19. FORCE MAJEURE
The Company will not be liable to the Client for any loss or damage suffered by the Client as a direct result of the Company, its sub-contractors or the list-owner from whom the sample or other service or material is derived being unable to perform the Contract in the way agreed by reason of cause beyond its control including Act of God, accident, war, riot, lockout, strike, flood, fire, power failure, breakdown of plant or machinery, delay in transit, postal delay, or any other unexpected or exceptional cause or circumstance.
20. GOVERNING LAW
These Terms of Trading shall be subject to and construed in accordance with the laws of England and Northern Ireland, and the parties hereby submit to the exclusive jurisdiction of the English courts.